Updated Mon August 19, 2024
Published Under: IT Services Managed IT
At VGM Forbin, we empower businesses with innovative IT solutions tailored to their unique needs. Today, we have the pleasure of speaking with Jeremy Heidemann, our experienced account executive who possesses a deep understanding of the auto recyclers industry. Jeremy shares his valuable insights on how Forbin is driving success and growth for businesses in this dynamic sector. Let’s dive into the interview and hear what Jeremy has to say:
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Q: Can you tell us a bit about your background and experience in the auto recyclers industry?
Jeremy: I was involved in the industry for 13 years with a successful yard in Iowa. Like many in the auto salvage industry, I wore many hats in the company. One of my responsibilities was to keep our network running smoothly and protect our data. It was a challenge to keep our systems tightly secured while also not hindering the ability to work efficiently. Speed is the name of the game in the auto recycling world, and I know the importance of this firsthand.
Q: How has VGM Forbin established itself as a leader in the auto recyclers industry?
Jeremy: We have identified the need for an industry that is increasingly reliant on third-party software, cloud computing, and remote staff. Utilizing internal staff that may or may not have the tools or knowledge to fully protect and strengthen its IT infrastructure is not always the most efficient way to tackle the overall IT plan.
Q: What sets VGM Forbin apart from other solutions providers in the auto recyclers industry?
Jeremy: We have vetted solutions that work for many industries, but we also understand the importance of keeping the salvage yard running efficiently and maintaining consistent system uptime. Time is money in many industries, but being a salesperson at a salvage yard really drives this concept home.
Q: What solutions does VGM Forbin offer that are particularly beneficial to auto recyclers?
Jeremy: We offer several key solutions:
- Setting up a secure VPN connection to the yard for remote workers.
- Monitoring software to help protect the business’s network 24/7.
- M365 to help streamline the sharing of documents and data securely within the network.
- Setting up hardware such as servers, firewalls, printer management, and overall networking.
Q: How does VGM Forbin build and maintain trust with its clients in the auto recyclers industry?
Jeremy: We love it when businesses are running on all cylinders. When a salvage yard is held back by IT issues, it is limiting the business from growing in sales and production. We look at the overall picture of the business to be a trusted partner to help strengthen and streamline your IT.
Q: What can potential clients expect in terms of ongoing support and partnership from VGM Forbin?
Jeremy: VGM Forbin was formed on strong relationships with local businesses but has evolved into helping companies all over the world. We put the same Midwest customer service into every business relationship we have. Our local tech support team treats every customer as if they were our next-door neighbor.
Q: What is your vision for the future of the auto recyclers industry, and how does VGM Forbin plan to contribute to that future?
Jeremy: Recyclers are not unique in the fact that the future workforce is becoming more and more remote. Auto salvages have widened the funnel for staffing to be able to hire (especially sales) not just locally, but globally now. VGM Forbin recognizes this as a huge opportunity, but also can be a threat to an organization’s network if systems and processes are not set up correctly.
Q: How is VGM Forbin preparing to address emerging challenges and opportunities in the industry?
Jeremy: Ransomware is a hot topic in the IT world lately across all industries. It is not unique to any type or size of organization. It’s a matter of “when, not if” when it comes to these incidents. We understand the risks associated with doing business in an online world and want to make sure we help protect companies from threats 24/7.
Q: What advice would you give to auto recyclers today?
Jeremy: Never assume you are immune to cybercrime. Small “mom and pop” companies are targeted daily, which can significantly impact business operations or even lead to a company’s closure.
The auto recyclers industry is evolving rapidly, and staying ahead of the curve requires robust IT solutions and a trusted partner. Jeremy Heidemann’s insights highlight the critical role that VGM Forbin plays in supporting auto recyclers with tailored solutions that enhance efficiency, security, and growth. By leveraging our expertise and commitment to customer service, we help businesses navigate the complexities of modern IT challenges.
We are also here to support you with your day-to-day IT needs. Our dedicated help desk is available for phone calls, ensuring you have the assistance you need to maintain smooth operations and address any IT challenges promptly.
Ready to Take Your Auto Recycling Business to the Next Level?
Start your journey with us by filling out our IT Consultation Form for a free consultation. This will help Jeremy gain a deeper understanding of your auto recycler business needs and show you how our comprehensive IT solutions can drive your success.
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