Meet Chase Rust: The Tech-Savvy Problem Solver at VGM Forbin!

We’re excited to shine the spotlight this month on Chase Rust, our dedicated and dynamic Technical Admin I at VGM Forbin. Chase’s journey with us began as an intern, and in just over a year, he has become an invaluable full-time member of our team. Known for his problem-solving prowess and his passion for helping others, Chase exemplifies the spirit of teamwork and innovation that drives our success. Let’s dive into his story and get to know the person behind the role.

Professional Insight

Q: What is your role at VGM Forbin, and can you describe a typical day for you?
A: Technical Admin I. A typical day consists of answering incoming calls from clients, working on IT tickets/projects and going to the gym during lunch.

Q: How long have you been part of the VGM Forbin family?
A: I spent one year as an intern and have been full time for four months.

Q: What do you love most about your role, and what motivates you to excel each day?
A: I really enjoy the variety of issues I get to troubleshoot and the feeling of solving something brand new to me. My motivation to excel comes from wanting to help others, be it our clients or the other technicians; I want to make other people’s jobs easier.

Personal Touch

Q: Outside of work, what hobbies or activities do you enjoy?
A: Weightlifting, running, and playing videogames.

Q: Is there something unexpected or surprising that people might not know about you?
A: I originally went to school for Music Education.

Q: If you could pick one quote or mantra that you live by/resonates with you, what would it be?
A: “Get up and get to work.”

Q: What’s your go-to productivity hack or stress-relief method?
A: Working out definitely helps decrease stress.

Fun & Favorites

Q: If you could have lunch with any historical figure or celebrity (alive or otherwise), who would it be and why?
A: Nikola Tesla!

Q: What’s your favorite piece of technology or software right now?
A: Nintendo Switch.

Q: Share with us your favorite “hidden gem” in Iowa – a place, dish, activity, or anything else.
A: In Nashua, there’s a local ice cream shop called Dairy Treat that is only open during the summer that I love.
 

What the Team Has to Say

“Chase consistently takes on a significant workload and manages it exceptionally well. He has a vast knowledge across various areas of IT. He is always willing to go the extra mile, whether it’s reaching out to customers, handling additional tasks, assisting with outages, or handling different support calls. His work ethic is commendable, and we truly appreciate it!” - Jesse Munger, Network Operations Team Leader

“Chase is a remarkable asset behind the scenes. His extensive knowledge has been a tremendous addition to our team. His demeanor with customers is an excellent example of what makes our customer service great.” - Nick Dideriksen, VP of Operations and Business Technology

Chase Rust’s commitment to excellence and his enthusiasm for tackling new challenges make him a standout member of the VGM Forbin family. Whether he’s troubleshooting complex issues or inspiring his colleagues with his positive attitude, Chase’s contributions are truly appreciated. We are proud to have him on our team and look forward to seeing his continued growth and success. Congratulations, Chase, on being our Employee Spotlight winner!