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Celebrating Austin Davis: Spotlighting Excellence in Technical Support at VGM Forbin

Celebrating Austin Davis: Spotlighting Excellence in Technical Support at VGM Forbin

The VGM Forbin team proudly recognized Austin Davis as their Employee Spotlight for April 2023! As a top-level support engineer, Austin’s expertise lies in handling complex technical issues on the managed service and web platforms, contributing to the smooth functioning of operations and delivering exceptional support to clients. His remarkable problem-solving abilities and extensive knowledge of the company’s systems make him an invaluable asset.  

Congratulations to Austin for earning the well-deserved VGM Forbin Employee Spotlight! 

We interviewed our winner, and this is what he had to say: 

  1. How long have you been working at Forbin? 
    One year! I’ve been with VGM for a total of 8.5 years. 
     

  2. What is your role at Forbin?  
    I act as a top-level support engineer, handling complex technical problems on both the managed service and web side of Forbin. 
     

  3. What's your favorite thing about your job? 
    Most of the time, it’s the process of investigating, researching, and implementing a solution to difficult issues. I love puzzles, so in a way, it feels like a game! I also love to work with our team to solve problems. 
     

  4. If you could share one thing with a current client about Forbin, what would it be? 
    The amount of knowledge that Forbin has is astronomical and is growing all the time! 
     

  5. An interesting fact you may not know about me is:  
    I have many hobbies. Some include chess, HAM radio, programming, playing guitar, fishing, camping, electronics, and RC airplanes. 
     

  6. Most importantly, what is your favorite book?   
    As of right now, I’m almost done with East of Eden by John Steinbeck and it’s definitely one of my favorite books. 
     

  7. If you could complete one thing on your bucket list, what would it be?   
    I would love to travel to Europe with the top countries being Ireland, England, or Germany.  

Here’s what some colleagues had to say: 

Steve: Austin's hard work and commitment to excellence shows our clients exactly why they chose Forbin. His expertise and problem-solving skills ensure our clients receive the best possible service. Keep up the great work! 

Nick: Austin has been essential in implementing extra web security controls, all while working through a major phone project, and software transition project for our Managed IT customers. He has gone above and beyond to help with all aspects of our technical processes. Thank you, Austin! 

We extend our heartfelt congratulations once again to Austin Davis for being awarded the VGM Forbin Employee Spotlight for April 2023! Austin's dedication and expertise as a Top-level Support Engineer have made a significant impact on our team and the clients we serve. His remarkable problem-solving abilities and profound understanding of our systems have ensured seamless operations and delivered exceptional support. We’re truly grateful for Austin's contributions and are proud to have him as a valuable member of our Forbin family. Keep up the outstanding work, Austin! 

The VGM Forbin team proudly recognized Austin Davis as their Employee Spotlight for April 2023! As a top-level support engineer, Austin’s expertise lies in handling complex technical issues on the managed service and web platforms, contributing to the...

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