Reputation Management
Let Loyal Customers Attract More Customers
It’s no secret that today’s consumer is likely to research a business before making a purchase with them. Make the decision to choose your business easy by building an online reputation that potential customers can trust. To help our customers maintain or build a positive reputation, we offer two tiers of reputation management services.
Reputation Management
VGM Forbin claims your business’s name in top directories like Google, Yelp and Bing. We then update your business listing to include a detailed description of your services and photos of your business. We also monitor your listings for reviews and provide guidance on how to respond.
The Benefits:
- Be easily found by potential and current customers on popular directories.
- Be the first to know when customers feel let down, so you can respond quickly and productively.
- Clean up listings on the most important directories to ensure your information is correct and compelling.
Reputation Plus+
With Reputation Plus+, easily ask your customers about their recent experience and analyze their responses to enhance your reputation. VGM Forbin’s Reputation Plus+ service automates the monitoring of online reviews and keeps you connected with your customers.
Benefits:
- Easily add customers with a Mobile Check-In Form to send emails/texts asking about their experience.
- Get notified when customers reply to your texts or emails with positive reviews or negative feedback.
- Positive responders (those who chose a good experience option) are immediately asked to post a positive review on top sites, like Google and Facebook.
- Negative responders are directed to a feedback form, giving them the opportunity to expand upon their experience and provide input as to how your business can improve. This helps decrease the number of negative reviews posted on your directories.
Get a Free Consultation
If you're ready to build your online reputation, connect with our specialists today.
(877) 659-5241
